eBay photos are not appearing on eBay seller site?
The images are not exporting from NetSuite to eBay because the “available without login” checkbox is not enabled on the image file. Could you please check the “available without login” box on the image file for all items?
eBay order is missing in NetSuite?
Yes, the order was not imported into NetSuite because it was created on eBay yesterday and paid for today. We will import the order into NetSuite once the “Order Status” in eBay is set to “Completed”. So, it is in the missing orders list, and it will be imported once every 12 hours.
While updating the data on the eBay subtab on the item record the eBay category error is appearing on the eBay error message field?
Yes, the error message appears because the newly added category value that you entered is incorrect. It should be added in the format shown below. Could you please provide us with the categories, so that we can update the category field lists. 4785:Musical Instruments & Gear > Pro Audio Equipment > Live & Studio Mixers
How to add new Payment method in NetSuite for the eBay and other connectors?
Open the eBay setup record, the navigation is eBay Center tabàeBay SettingsàNetScore eBay connector Setup. Click on the “Mapping records” subtab on the eBay setup record. Add the new eBay payment method and map it to the NetSuite Payment method.
How to add new Shipping method in NetSuite for the eBay and other connectors?
Open the eBay setup record, the navigation is eBay Center tabàeBay SettingsàNetScore eBay connector Setup. Click on the “Mapping records” subtab on the eBay setup record. Add the new eBay Shipping method and map it to the NetSuite Shipping method.
Orders are not importing into NetSuite?
Please check the error records in NetSuite, navigation is eBay Center tabàeBay OrdersàeBay Complete error record. To fix the error, review the error record and enter the necessary information before clicking the “ERROR RESOLVED” box and save the record. As a result, our connector reprocesses the error record, and the order is consequently generated automatically…
When updating password in the eBay Do we need to update password in NetSuite as well?
Yes, if the password is changed on eBay, please notify us so that we can update the NetSuite-eBay Connector.
Why error not created when order got failed to import?
When orders are not imported into NetSuite, our connector automatically creates error records in NetSuite.
Created new items are not displaying in the search?
The reason why the items do not show up in search is that they do not meet the search requirements, that must be requested of the developer in order for the items to appear in search.
We have an order on eBay that is causing an error in NetSuite, how can we resolve it?
Please check the error records in NetSuite, navigation is eBay Center tabàeBay OrdersàeBay Complete error record. To fix the error, review the error record and enter the necessary information before clicking the “ERROR RESOLVED” box and save the record. As a result, our connector reprocesses the error record, and the order is consequently generated automatically…