We have an order on eBay that is causing an error in NetSuite, how can we resolve it?

• Please check the error records in NetSuite, navigation is eBay Center tabàeBay OrdersàeBay Complete error record.
• To fix the error, review the error record and enter the necessary information before clicking the “ERROR RESOLVED” box and save the record. As a result, our connector reprocesses the error record, and the order is consequently generated automatically in NetSuite.