Orders are not imported into NetSuite. Could you please check and assist us?

  • Check whether the order import check box is checked or not.
  • In the connector setup record, make sure the order import process is enabled.
  • Check whether the order was created as an error record or not. If yes, then add the missing details as mentioned in the error record and reprocess the order by checking the reprocess check box.
  • If the error record is created with an invalid shipping method or invalid payment method error message, then add the respected ship/payment method in the connector setup record and reprocess the error record by checking the reprocess check box. The order will be created inside NetSuite.
October 17, 2022
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