We have an order on Web Store that is causing an error in NetSuite, how can we resolve it?

First, we can do an error record reprocess by editing that error record.
Based on the error messages, we can rectify those problems like below.
1. If the error record is created with an invalid ITEM ID/SKU. Then add the valid item in the Error record and reprocess the error record.
2. If it’s with an invalid payment or shipment method, then add the respected payment or shipment method in the setup record under the payment and shipping method tab.
3. If you are unable to rectify the exact error, please reach out to us.

Magento

October 17, 2022

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January 5, 2026 at 2:41 pm - Reply

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January 5, 2026 at 2:35 pm - Reply

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