All Knowledgebase Articles

How to set the Order’s Location for future Orders that are being imported into NetSuite?

To change the order location for future orders, Update the field called MFN ORDER LOCATION to set the location for MFN Orders, and update the field called FBA ORDER LOCATION to set the location for FBA Orders in the setup record, with warehouse location of your choice. The navigation as shown below.

How to reprocess an error record which has come up with “Item not found” Error?

Add the same item SKU in NetSuite that corresponds to the Amazon item, as shown below in the screen. If you click on the list as shown below, you will get the list of all the items. Select the item associated with the Amazon order’s item SKU. And then, enable the check box called ERROR…

How to reprocess an Error record?

To reprocess an error record, go to Amazon error record and edit the record. And then, enable the check box called ERROR RESOLVED and save the record. Navigation is as shown below.

How to find the error orders which are missed in import?

You can find the orders which are not in Today’s or Complete order sections, as Error records because of issues such as “item not found”, “There are more than one item with this SKU” etc. Navigation for orders with errors is: Amazon > Amazon Orders > Today Amazon Error Orders (or) Amazon > Amazon Orders…

How to fix Orders not importing into NetSuite?

Ensure the IMPORT MFN ORDERS and IMPORT FBA ORDERS check boxes are enabled in Setup record. If the checkboxes are checked and you still cannot find the order then, Check the missed orders in the error record list, because if any amazon order has an issue while importing into NetSuite, it will go to the…

How to export inventory from NetSuite to Amazon and Amazon to NetSuite?

When Fulfillment Channel is MFN: Check the inventory of the product in NetSuite. Ensure that a field in Amazon Setup Record MFN Inventory UPDATE is enabled or checked. Ensure that a field in Amazon Item Mapping Record INVENTORY UPDATE >> is enabled or checked. Note: Ensure that a field in Amazon Item Mapping Record AMAZON…