Orders are Coming with Mismatched Shipping Methods into Netsuite from Shopify?
Make sure you mapped the appropriate shipping method on setup record Go to setup record where you will find a subtab called “Shopify Shipping Mapping”. Give your Shopify Shipping method in “Name” field and add the Netsuite Shipping method for that Shopify Shipping method, check the sample screen shot below.Orders are Coming with Mismatched Location into Netsuite from Shopify?
Make sure you mapped the appropriate Location method on setup record Go to setup record where you will find a subtab called “Shopify Location Mapping”. Give your Shopify Location method in “Name” field and add the Netsuite Location method for that Shopify Location method. Give the Location id if you don’t the location name, check...Some of the Shopify Orders didn’t import into Netsuite?
Please check the missed orders in error record list because if any shopify order has an issue while importing into Netsuite, it will go to the error record list.
How to change the order’s status from Pending Fulfilment to different status for future Orders?
To change the order status from pending fulfilment to any other status for future orders please update the field called “order status” in the setup record with your desired order status.
How to see the Imported Orders in Netsuite?
For user convenience we have categorized them in two ways FOR TODAY’S IMPORTED ORDERS FOR COMPLETE SHOPIFY ORDERS
How can we see the error orders which are missed to import?
The orders which are not there in Today’s or Complete order section, you can find them as Error records because of issues such as “item not found” etc. And you can see the navigation below in screenshot (Shopify->Shopify Setting->Shopify Complete Error Orders).How to reprocess an Error record ?
To reprocess an error record please go to Shopify error record and edit the record. And then, Enable the check box called “Reprocess” and save the record. Please find the Navigation below.Orders are not importing into NetSuite.
Make sure the “Order Import” Process check box has been enabled in “Setup record”. We are having a feature called Error Order Record Handling in Netsuite, named as “Complete Error Record” where you can see the error orders and we have explained how to process, Navigation.How to reprocess an error record which has come up with “Item not found” Error ?
Add the same item of Shopify in Netsuite, shown in the below diagram. If you click on the “list” as shown below, you will get the list of all the items, select the item associated with the Shopify order’s item. And then, Enable the check box called “Reprocess” and save the record.Items are showing out of stock when customers are trying to order in Shopify
Check the inventory of the product in Netsuite. Make sure that a field in Shopify “Track Inventory” is enabled.
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