Author: admin

How to find the subscription related records ?

In subscription record we are providing one subtab, in that subtab all records are available like invoices, cash sales, item fulfilment.

What is the approval process of a Subscription order?

Once the sales order is created, customer will receive an email with all the subscription details and also the signature link, by using the link customer need to approve the subscription order.

How many features do we have within the subscription process? 

Subscription billing provide the below features: 1.Recurring billing How to start/stop recurring billing? Continuously billing until customer cancel the subscription. 2.Skip Subscription User to wants to skip the subscription according to their uses. 3.pause the subscription User to wants to pause the subscription according to their uses and resume whenever he needs. 4.Dunning management 5.auto…

How to give Subscription credentials to users?

Go to the selected Employee record. Enter the email address in the standard email field for the employee record. Under NetScore Subscription Setup Tab, we can find a field name “Subscription PASSWORD”. Enter the desired password in this field. Email and password will be your credentials to log into the application.

How do I place a Subscription order?

To place a subscription order, Navigate to the subscription billing tab in home page. Select New Sales Order under subscription billing tab. Fill all the required mandatory fields and then click on SAVE to save the sales order. Once you save the sales order, then subscription order will get created and placed in the sales…

Items Fields for exporting

Make sure that the item export check box is checked, you can see the picture upon clicking on the above link, once the Product/Item got exported remaining field ids will be auto populated.

SETUP RECORD

Navigation for Setup Record Shopify->Shopify Setting ->Shopify Settings You can see the setup record as shown in below diagram. Sample Setup Record where you can see all the fields for processes.

How to reprocess an error record which has come up with “Item not found” Error ?

Add the same item of Shopify in Netsuite, shown in the below diagram. If you click on the “list” as shown below, you will get the list of all the items, select the item associated with the Shopify order’s item. And then, Enable the check box called “Reprocess” and save the record.

How to reprocess an Error record ?

To reprocess an error record please go to Shopify error record and edit the record. And then, Enable the check box called “Reprocess” and save the record. Please find the Navigation below.

How can we see the error orders which are missed to import?

The orders which are not there in Today’s or Complete order section, you can find them as Error records because of issues such as “item not found” etc. And you can see the navigation below in screenshot (Shopify->Shopify Setting->Shopify Complete Error Orders).