When does the POS search return “No Item Found”?
If the item record is inactive or is not displayed in POS because it is not enabled, the message “No Item Found” will appear. To resolve this issue, go to the item record and uncheck the inactive option in NetSuite.
There is a problem with the item and cannot be purchased at this time.
To resolve this error, we need to configure the price level of the location in the item record.
How do I add a category to a POS catalogue?
To add a category, login to NetSuite and navigate through NetScore POS -> Setup -> Configure -> Categories -> Create New Category.
How do I change the default walk-in/guest customer in POS?
To update the default customer, login to NetSuite and navigate through NetScore POS -> Setup -> Configure -> Edit the record -> Got to Outlets Subtab -> Change the walk-in or guest customer.
How to apply line-level discounts to the items?
To apply a line-level discount, Add Items ->Click on the Dollar Symbol ->Add discount percent -> Update the discount accordingly.