Imported Order details are not matching with Shopify order details
We import Shopify order details into Netsuite sales order based on the ‘Field Mapping Document”, so please check the “Field Mapping Document”.
Inventory not syncing
Make sure that you have enabled (checked) the “Inventory Update” field in Setup Record , if you zoom in little bit, can see it. Also check the Inventory is available for that product in NetSuite.
Items are showing out of stock when customers are trying to order in Shopify
Check the inventory of the product in Netsuite. Make sure that a field in Shopify “Track Inventory” is enabled.
Orders are not importing into NetSuite.
Make sure the “Order Import” Process check box has been enabled in “Setup record”. We are having a feature called Error Order Record Handling in Netsuite, named as “Complete Error Record” where you can see the error orders and we have explained how to process, Navigation.How to add new Shipping method in NetSuite for the eBay and other connectors?
Open the eBay setup record, the navigation is eBay Center tabàeBay SettingsàNetScore eBay connector Setup. Click on the “Mapping records” subtab on the eBay setup record. Add the new eBay Shipping method and map it to the NetSuite Shipping method.
How to add new Payment method in NetSuite for the eBay and other connectors?
Open the eBay setup record, the navigation is eBay Center tabàeBay SettingsàNetScore eBay connector Setup. Click on the “Mapping records” subtab on the eBay setup record. Add the new eBay payment method and map it to the NetSuite Payment method.